Terms of Use

These Terms of Use govern how you use this website and how you submit an order request for LUNA ALCHEMY.

Acceptance of the terms

By using this website, you agree to these Terms of Use and to applicable laws in Finland and the EU.

Submitting an order request

The order form allows you to send your details and a message to the owner.

We communicate with you by email to clarify request details and continue the ordering process.

Consumer rights and withdrawals

If you are a consumer, your withdrawal and refund rights are described in our Refund Policy.

User responsibilities

You agree to provide accurate information and to use the website lawfully. Misuse or attempts to disrupt services are not allowed.

Intellectual property

All website content, layout, and branding are protected by applicable intellectual property laws and are owned or used by the owner.

Privacy and cookies

Personal data and consent are handled according to the Privacy Policy and Cookie Policy.

Limitation of liability

To the extent permitted by law, the owner is not responsible for indirect or unforeseeable losses related to website use or temporary availability.

Governing law and disputes

These Terms are governed by the laws applicable in Finland.

For out-of-court dispute resolution, you may use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.